JOB POSTING – SRW Shelter Relief Worker

Hours: Flex Schedule (Range of Shifts Available 24/7) | Part-Time
Location: 316 Spruce Street South, Timmins ON

Living Space is a low-barrier, co-ed emergency homelessness shelter offering 24/7 supports for those experiencing or at-risk of experiencing homelessness. Living Space is a non-profit organization dedicated to ending homelessness by acting as a hub, ensuring that wrap-around services are available to our clients while they transition into sustainable housing. Living Space acts as a community partner, advocating for the removal of systemic barriers which keep people stuck in homelessness and poverty.

Position Summary: The Shelter Relief Worker supports all aspects of Shelter Operations including Daytime Drop-in and Overnight Emergency Homelessness Shelter. Under the direction of the Team Lead and Senior Management Team, the Shelter Relief Worker works front-line, supporting Clients in a non-judgmental, compassionate and responsible manner. Supporting Case Managers by Documenting all Client interactions, flagging when followup is needed. Routine Housekeeping duties including deep-cleaning of all client areas including Sleeping Areas, Washrooms, Showers, Laundry, Drop-in. Cooking/Serving of daily meals.

Requirements:
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Paid or unpaid experience working with vulnerable individuals.
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Ability to speak multiple languages; including Cree will be considered an asset.
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A 2-year diploma in a related field (i.e. Social Service Worker) or equivalent education/experience preferred.
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Willingness to work a variety of shifts when coverage is needed; days/evening/night, weekday/weekend and on call shifts on rotation. Ability to develop and maintain a dependable attendance pattern being on-time and present for the full duration of all shifts claimed.
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Ability to maintain confidentiality effectively with the ability to uphold professional and ethical boundaries.
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The ability to engage and work with a broad range of clients with diverse and complex issues.
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Demonstrated critical thinking skills including strong clinical judgement and conflict resolution skills. Any additional training certificates are considered an asset: Nonviolent Crisis Intervention, CPI(Crisis Prevention Institute De-Escalation Skills), ASIST(Applied Suicide Intervention Skills Training)
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Knowledge and understanding of the complex issues related to addictions, mental illness, poverty, and homelessness, as well as the impact of social/cultural/economic factors on the determinants of health will be considered an asset.
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Experience with e-reporting and case notes, shift logs and other documentation.
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Vulnerable Sector Criminal Records Check is required.
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Living Space has a Vaccination Policy that requires employees to take part in COVID-19 vaccination programs recommended by Public Health.

Core Competencies:
· Experience working in a cross-cultural environment with a trauma-informed focus.
· Experience advocating for marginalized and complex clients.
· Analytical thinking skills: Ability to make good decisions and solve/avoid problems as they arise.
· Demonstrated ability to work independently in community settings with minimal supervision.
· Proven effective time management skills.
· Demonstrated strong sense of initiative, personal accountability, and dependability.

Specific Duties:
· Assist the Case Management team by engaging one-on-one with Clients and recording pertinent information in Case Notes, Incident Reports and Bulletins.
· Complete meal preparation for Meals and Snacks including cooking/serving/cleanup.
· Complete shelter housekeeping including documented cleaning logs of scrubbing/sanitizing surfaces, sweep/mopping of floors, laundry for bedding, changing garbages, clean and sanitize washrooms/showers according to Living Space standards.
· Control keyed access to washrooms/showers and perform regular safety checks (knock/speak/listen) to ensure the safety of Clients.
· Maintaining awareness of your surroundings inside and outside the building, watching for high-tension situations by paying attention to body language, verbal cues.
· Ensure the safety of Living Space property by completing routine patrols and safety checks of the interior and exterior building. Notify Team Leads and Joint Health & Safety committee of any concerns in a timely manner.
· Enforce site rules and policies following established Best Practices.
· Teamwork focused, assisting in workplace tasks at the discretion of Team Lead.
· Must be willing to attend paid site-specific training during days off to ensure compliance. Scheduling: Part-Time Shifts are assigned based on business needs. Extra shifts are posted when available for Employees to select which shifts they would like to work. Selected shifts are then approved/scheduled based on business needs. Part-Time Employees must be available to work a minimum of three shifts per week, to a maximum of 44 hours per week.

Applications must contain a cover letter and resume, and will be received in confidence by the Human Resources Department via jobs@livingspacehub.org

Disclaimer:
This job posting indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required by the incumbent. The incumbent may be asked to perform other duties as required.
An Equal Opportunity Employer
Living Space is committed to equitable recruitment practices and to achieving a diverse workforce and strongly encourages applications from historically marginalized and/or underserved/underrepresented communities, especially individuals who identify with diverse gender and sexual identities (including LGBTQ2+); women; Indigenous/Black/people of colour; people living with disability, HIV and/or other chronic/long-term health conditions; and people with lived experience of mental illness, substance use, trauma, and poverty.
Job Type: Part-Time
Pay: From $22.00 per hour
Special consideration will be given to candidates who qualify for both Monitor and Shelter Relief Worker roles. A dual-contract including duties from both positions is possible.

Expected hours: No more than 44 per week