Job Description:

The Care Coordinator assesses patient care needs and eligibility for services, provides access and referrals to community services, and works with patients, caregivers, and other health care practitioners.

Responsibilities:

• Assess care needs, determine eligibility for services, and develop individual care and service plans in collaboration with patients and their families.
• Connect patients with service providers.
• Coordinate and monitor care plan delivery.
• Establish supportive relationships with patients and their families.
• Balance patient needs and choices with available resources while respecting patients’ values and preferences.
• Initial assignment is in the hospital, with possible assignment changes based on operational needs.

Qualifications:

• An experienced registered nurse, physiotherapist, occupational therapist, or social worker with membership in good standing with the applicable regulatory body:
  • College of Nurses of Ontario
  • College of Physiotherapists of Ontario
  • College of Occupational Therapists of Ontario
  • Ontario College of Social Workers and Social Service Workers
• Recent experience in community health or a related field.
• Knowledge of the health care delivery system and community resources.
• Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills.
• Effective time management, prioritization, and organizational skills.
• Ability to work independently and collaboratively in a busy multidisciplinary environment.
• Ability to accurately complete documentation, reports, and forms.
• Valid driver’s licence and access to a reliable vehicle.
• Proficiency in a Windows environment.
• Advanced oral and written proficiency in English and French.
• Proof of COVID-19 vaccination status before the start date, as required by the employer’s mandatory vaccination policy.

Language Requirements:

Bilingual candidates with advanced oral and written proficiency in English and French will receive first consideration. Candidates who do not meet the language requirements may also be considered.

Assets:

• Experience working with diverse patient groups, including multicultural populations and patients experiencing homelessness, palliative care needs, acquired brain injury, mental health concerns, or geriatric or pediatric care needs.
• Case management experience or recent related community experience.
• Ability to speak French or another second language.

Benefits:

• Comprehensive compensation and benefits.
• Professional development opportunities.
• Membership in a defined benefit pension plan.
• Support for personal wellness and work-life balance.

How to Apply:

Submit your cover letter and resume through the Careers section of the Ontario Health atHome website.

This posting is for an existing vacancy. Only applicants selected for an interview will be contacted. Accommodations are available upon request during the recruitment process.